MyTenancy portal provides you with control over your personal information via a secure online portal that is available 24/7.
You can now view your data at any time with the assurance of maximum online security.
MyTenancy provides you with control over your account security, including:
- Self-registration and email validation
- Forgotten password re-set
- Manual password re-set
In addition, you will be able to manage your personal information with MyTenancy’s self-service features.
Rent Payments and Reporting Repairs
MyTenancy also includes features designed to promote digital independence, including: “Make a Payment”, a link to AllPay allowing you to pay your rent and help reduce your overall arrears levels. Please note it may take 1 working day for your payment to show within the portal. You can also use the “Request a repair” option to report any maintenance issues along with supporting photos. PLEASE NOTE that from the 30th June 2021 you will no longer be able to ‘report a repair’ using our online form here on our website.
How to REGISTER:
Go to our website: www.tuntum.co.uk, click on ‘MYTENANCY’, and then ‘Create Account’. You will need the email you have registered with us. If you have forgotten or would like to change this e-mail, then please contact us at firstname.lastname@example.org or 0115 916 6066. Once your account is created you’ll be able to manage all your information safely.