Latest News



Your common queries SOLVED: what to do when there’s no power

We get a lot of calls from tenants when they have a power outage. Here’s what you can do. Firstly, make sure that there is money on your electricity meter, or that you are up to date with your payments. It’s also a good idea to check with your power
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We need you

Dear Residents, As the newly appointed Head of Asset Management and Development, I am aware that the repairs service some of our residents have experienced has not always lived up to expectations. I am keen to address this as soon as possible. To assist me in identifying ways of improving
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Annual Review 17/18

Our Annual Review is out now! Click here to take a look at what we’ve been doing over the last year.
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Customer Services closed on Wednesday mornings

Our Customer Services centre is closed on Wednesday mornings, for staff training and development. You can’t visit us or speak to us on the phone during this time, but you can call and leave a message, and we will call you back when we reopen at 1pm.
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National Careers Week 2018

5th-10th March this year was National Careers Week, and to celebrate some of our staff members shared what they think is great about a career with Tuntum. Here’s what they said: Chantelle Miller, Senior Housing Officer “I started working at Tuntum 10 years ago, and I’ve been promoted a number
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Social Value at Emmanuel House

As part of our commitment to delivering added ‘Social Value’, our Customer Services team spent the day volunteering with Emmanuel House in Nottingham. They donated bags of warm and thermal clothes, tinned food, and £56 raised from the office ‘dress-down Friday’. The team met with the centre manager, Alastair, who explained
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Our very own celebrity

This week is National Career Week 2018. Here at Tuntum, we take pride in offering real career progression opportunities to our staff. One example of how we’ve grown and developed our workforce is Chantelle Miller, who was asked to write a guest blog by the Chartered Institute of Housing on
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Customer Service Centre Closure

Due to adverse weather conditions, our Customer Service Centre will be closed from 3.30pm today, Thursday 1st March. We apologise for any inconvenience.
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Solve your radiator problems

With the cold weather continuing, it’s important to stay warm. We get a lot of calls about broken radiators, but often it’s a small problem that can be fixed yourself without having to wait for an engineer. The first thing you need to do is identify the problem. If all
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Help for Dominica

The island of Dominica in the Caribbean was devastated by Hurricane Maria in September last year. The island is still in crisis with no electricity and no water. Jeremy Prince, a former trustee of Home Care Plus who works closely with Tuntum in organising Nottingham Carnival, has just returned from
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