Obtaining Tenants Views – The Housing Green Paper

The Government published its Social Housing Green Paper on the 14th August 2018 in response to the tragedy at Grenfell Tower.   The Green Paper is the way the government consults on issues before considering whether they should be taken forward for legislation. The consultation period for this Green Paper
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Voluntary Right to Buy

Currently Social and Affordable Rent housing association tenants do not have the right to buy their homes. However, the Government will be running a Voluntary Right to Buy (VRTB) pilot for housing association tenants in the Midlands.  We can confirm that Tuntum will be taking part in the VRTB Pilot
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Join our Great Places community workshop

Would you like to participate in this Great Places community workshop?   What makes Nottingham a great place to live? What do you want your community to be like in 20 years? We’re the National Housing Federation and we represent housing associations across England. We want to hear your views
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Nottingham Refugee Week 2018

Tuntum is proud to be supporting Nottingham Refugee Week 2018, 16th-23rd June. Refugee Week in Nottingham is an act of welcome, a gesture of solidarity and a shared celebration. It exists both to raise awareness of the reasons why people are forced to seek refuge – persecution, war, poverty and
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Data Protection

You may have seen GDPR mentioned a lot in the news (and in your emails!) recently. The General Data Protection Regulation comes from EU legislation and gives organisations new rules on how they collect, store and use personal data. As your landlord, we hold personal data about you, and we
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Hold your horses

We know you’d like your issues resolved as soon as possible – so would everyone! Some emergency issues need to be dealt with instantly, and some routine enquiries are not time-critical. We prioritise all the enquiries we receive so that we can respond to the most urgent first. When you
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Your common queries SOLVED: how to change a bathroom light bulb

All our bathrooms are fitted with 2D light bulbs as standard. It is your responsibility to change the light bulbs when needed. Step 1: Turn off the light at the wall. Step 2: Remove the cover, either by taking out the screws (remembering to support the cover), or by gently pushing the
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Put us under the magnifying glass

We’re recruiting! Magnify is our resident scrutiny panel – a group of volunteer Tuntum residents who review aspects of our services and make recommendations for improvement. They play an important part in bringing about positive changes to Tuntum services, and we are looking for new members. All you need to
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Your common queries SOLVED: blockages

Drains Blocked drains are usually caused by a build-up of things in the waste trap, like fat, grease, tealeaves or hair. The trap is located underneath the basin, sink or bath. It always holds some water, to stop foul smells coming up the drain. Sometimes, waste material can build up
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Pay your rent first

We understand that there are many pressures on household incomes, but payment of your rent should always be the first priority so that you can enjoy a safe and secure home. When you signed your tenancy agreement, you agreed to pay your rent to Tuntum every week. All rent is
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