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Engage newsletter front covers

Magnify ‘Engage’ with our newsletter

16th September 2021

Our resident scrutiny group, Magnify, met in August to complete a review of Engage, Tuntum’s tenant newsletter. Here’s an extract from their subsequent report, which explains why they reviewed Engage: “We know as members of the scrutiny group that Tuntum Housing Association wants their residents to be involved. They aim
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Balisier Court residents have coffee with the CEO

Coffee with the CEO

3rd September 2021

In August we moved our Sheltered Housing schemes; Balisier Court, Churchfield Terrace, and Lyn Gilzean Court, under the management of Jo Page, our Head of Housing and Customer Experience. Jo has been working on reviewing the service we provide to all our sheltered housing residents and comparing that to those
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Engage – Summer issue available to download

2nd September 2021

This issue features information on improvements in our sheltered and specialist schemes; our mental health programme Headwize, the MyTenancy portal and much more. You can read the summer edition of our tenants newsletter here on our website.
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Churchfield Terrace social night

Churchfield Terrace residents celebrate new communal room

2nd September 2021

The communal room at Churchfield Terrace, one of Tuntum’s sheltered housing schemes, was recently refurbished. The residents there were able to get involved and pick the fabric for the furniture. To celebrate the reopening of this communal space they held their first social night in the room at the end
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Suffering from noise nuisance?

25th May 2021

If you are suffering from noise nuisance The Noise App is now available to our residents! What does the noise app do? With this app you can make audio recordings of the noise that can then be easily shared with us to support your complaint. The app is available on
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Mental Health Awareness Week

7th May 2021

The Mental Health Awareness Week is taking place from 10 to 16 May 2021, with Nature as a theme. During the Mental Health Awareness Week, the Mental Health Foundation will be releasing evidence that demonstrates the powerful benefits of nature for our mental health. They will look at nature’s unique
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Introducing our new Text Messaging Service

30th April 2021

This new service will enable you to view information 24/7 about your rent, account balance, request an update on your repair, request a new card payment or set up a new direct debit any time via SMS text messaging. How to use the Text Messaging service: 1. You will need
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Welcome you to our new tenant’s online portal: MyTenancy

30th April 2021

MyTenancy portal provides you with control over your personal information via a secure online portal that is available 24/7. Online Security You can now view your data at any time with the assurance of maximum online security. Self-Service Portal MyTenancy provides you with control over your account security, including: Self-registration
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Property available now – Cotmanhay, Ilkeston

29th April 2021

A 3-bed, mid-terraced, brand new property located in Cotmanhay, Ilkeston on Stratford Street. Weekly rent: £128.78 The property is  located close to  local amenities, schools and other public services. Applicants must meet the criteria of our Lettings Policy. One month’s rent in advance is payable at sign up – this
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Resources to help you improve your wellbeing and mental health

16th February 2021

We have put together a list of online resources to help you look after your mental health and find support during these difficult times. See below a list of websites including useful information, quizzes, tips, audios and much more. Understanding and identifying the different types of mental health: https://www.mind.org.uk/information-support/types-of-mental-health-problems/mental-health-problems-introduction/about-mental-health-problems/ A
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