Latest News



Our telephone answerphone options are changing from Monday 23 November

Date published: 19th November 2020

From Monday 23th November 2020, the following will be the new options: To report a new repair or discuss an existing repair including gas servicing, PRESS 1 To discuss your rent account, any issues on your estate, make a payment, or to speak to a member of the housing services
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Get Involved!

Date published: 17th November 2020

We are holding our next resident workshop looking at the tenants’ magazine, Engage. It will take place on Tuesday 8th December 2020 at 10am – 2pm, online via Zoom.  This is an opportunity for every resident to get involved and have a say. Magnify, our resident scrutiny group is hosting
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Development updates

Date published: 11th November 2020

Latest updates on our most recent developments: Beauvale Dirve in Ilkeston, Woodborough Road in Sneinton and Cox’s Lane in Mansfield Woodhouse Beauvale Drive, Cotmanhay, Ilkeston Work has started at the Beauvale Drive, Cotmanhay development in Ilkeston. The development will comprise of 22 affordable rent homes: 13 2-bed houses, 7 3-bed
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A helping hand for the Refugee Future team

Date published: 22nd October 2020

Refugee Futures welcomed to their team a student from Nottingham College.  Karolina Mousavi is studying for a two year Higher National Diploma in Social and Community Work and is volunteering to support our Engagement and Employability Support Workers, Nicole Wood and Ryan Justin, with the EU National Clients in both
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The Old Vicarage is being re-modelled

Date published: 22nd October 2020

Tuntum has recently won a tender for the provision of mental health services at the soon to be re-modelled Old Vicarage. This will result in new staffing opportunities and the development of new skills with the organisation. In December 2019, the Tuntum Board approved a strategy for the provision of
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Tenants’ Survey 2020

Date published: 7th October 2020

As part of Tuntum’s commitment to improving services for customers, we’ve asked M·E·L Research, an independent research company, to carry out an anonymous phone survey with some of our tenants. If you receive an email or call from them, we would like to reassure you that this is a legitimate survey and
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Getting together during the pandemic

Date published: 7th September 2020

Jacqueline Shepherd, a resident at Lyn Gilzean for 3 years, organised a socially responsible barbecue for the residents in Lyn Gilzean to cheer them up during the pandemic. Jacqueline said that meeting other residents was long overdue. She said: “The event was a great success, really good turnout for my
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BLM, a message from our CEO

Date published: 3rd September 2020

A few weeks ago I joined the gathering of over 4,000 people of all backgrounds at the Forest Recreation Ground to express our support for the Black Lives Matter Campaign. I must say it was an emotional event for me, seeing so many young people of all backgrounds standing together
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Useful information on coronavirus for our residents and tenants

Date published: 30th July 2020

We are currently taking all the necessary precautions to ensure we will continue to deliver our services to all our residents and tenants as usual. We are also finalising our action plan in case the situation worsens in the UK with the well-being and safety of our staff and residents
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Coronavirus: The Income Management Team are here to help you with your rent

Date published: 24th July 2020

Hi, I’m Sahida, I’m Louise and I’m Anokha, and we are Tuntum’s Income Management Assistants. We’re still working, checking on our residents and making sure they’re okay – but rather than popping over to people’s homes, we’re catching up with tenants over the phone while we are all still socially
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