Latest News

Christmas Opening Hours

Date published: 22nd December 2021

**UPDATE** Due to a confirmed case of COVID within the Head Office staff team, 90 Beech Avenue will now be closed to visitors until January 4th.  Our staff will work from home on Thursday 23rd and Christmas Eve. You can still phone in on 0115 916 6066 between the following
Read more

Engage – Autumn/Winter issue available to download

Date published: 2nd December 2021

The bumper Autumn/Winter issue features information on our Christmas opening hours, our annual reports to tenants, how we can support you through these difficult times, how to win prizes and get involved and much more. You can read the Autumn/Winter edition of our tenants newsletter here on our website.
Read more

Sign up for MyTenancy – you may win £50!

Date published: 26th November 2021

We’ve been looking at our records, and we can see that we only have email addresses for 60% of our tenants, and less than 6% of tenants have signed up to the MyTenancy online portal. Once you have registered with the portal, you will have secure 24/7 access to pay
Read more

The Residents’ Network annual conference 2021

Date published: 16th November 2021

We have two free places available on an upcoming conference that we’d love for you to take part in. Live virtual event: The Residents’ Network annual conference 2021 – Repairing trust with residents Date: 02 December Time: 10:30 – 13:30 This will be an honest conversation about the state of
Read more
resident voice index logo

The New Resident Voice Index survey

Date published: 12th November 2021

Having launched in the spring, the Resident Voice Index is set to be the social housing sector’s most comprehensive and independent survey of resident satisfaction. It runs year-round, capturing and measuring working data about the lives of social housing residents and satisfaction with their housing. Regular results will be published
Read more

Know someone who needs help getting online?

Date published: 2nd November 2021

Do you know a Tuntum tenant who’s struggling with their smartphone or computer? Or, are you resident who’s frustrated by technology? Get one-to-one support to build your digital skills. We now have a partnership with  Clicksilver Connections. If you, or someone you know, needs help with technology and is feeling
Read more
TPAS Net zero week 2021

Net Zero – What it means to you

Date published: 22nd October 2021

Last week we took part in the TPAS Net Zero Week hearing from experts in the sector about what they’re plans are to reduce carbon emissions. We’re working on our plans but are always interested to learn from others around the sector. It was great to see some residents asking
Read more

Staff training on Wednesday 27 October

Date published: 21st October 2021

On Wednesday 27 October 2021, all Tuntum staff will be attending a training session between 9.30 and 11.30 am. Our offices will be closed and phone lines will be unavailable during this period. Please call us at an alternative time of the day or alternatively, you can email us at
Read more
Speech bubble

The Housing Ombudsman is looking for your feedback

Date published: 21st October 2021

The Housing Ombudsman Service has launched a consultation on their proposed corporate plan for 2022-25 and they are looking for the views of residents to make sure that their plan is set up to best serve you. The plan is set within the context of an unprecedented increase in the
Read more

National Hate Crime Awareness Week – 11-16 October 2021

Date published: 6th October 2021

Next week is National Hate Crime Awareness Week.  Nottingham City Council’s Community Cohesion team have got lots of activities going on which anyone with an interest in the subject to join, details below. Launch session for Nottingham Hate Crime Awareness Week – Understanding and reporting hate crime -11th October 2021,
Read more