Headwize – mental health

Headwize logo

Headwize is a FREE Mental Health and Wellbeing Service open to Tuntum residents who are above the age of 16 or who are parents with children aged 5-15.

Headwize comprises four organisations working in partnership; Tuntum, Chayah Group, Bac-In and Nottingham Counselling Service.

Tuntum has two Mental Health & Wellbeing Workers, Eldeen Thorne and Lisa Granger, who are dedicated to helping its residents who need support.

Here are the answers to some of the frequently asked questions about the project.

Who is the Headwize service for?

The Headwize service works with 16-24-year-olds and parents with 5-15-year-olds from a BAME background and who live in Nottingham. However, Tuntum has agreed that the service can be extended to ALL Tuntum residents over the age of 16 no matter their ethnicity or where they live.

How do I access the Headwize Service?

There are two ways to do this, you can:

1. Speak to a housing staff member who will tell you about the service and refer you
2. Go to the website www.headwize.org and you can self-refer to access the service using the online referral form. It will take approximately 15 minutes to complete.

What type of issues does the Headwize Mental Health Team deal with?

The Headwize team can help with a broad range of areas, including:
• Depression
• Anxiety
• Phobias
• Self Esteem
• Self Confidence
• Low mood
• Anger issues
• Substance misuse & addiction
• Stress
• Help to leave a gang, and related problems.
• Low mood caused by weight problems.

I struggle with issues, but I don’t think it’s bad enough to be a Mental Health Problem. Can I still see you?

Prevention is better than cure. Everyone should be working on their physical and mental wellbeing each day to feel worthy, confident, and progress towards goals. Headwize can offer coaching and mentoring for those who do not necessarily have a diagnosed Mental Health condition but struggle. Developing coping skills at this stage is very proactive and is encouraged.

I have an issue, but I’m not sure talking therapies would be suitable for me. Is there something else I can do to help me instead?

Absolutely. There are a variety of different approaches that we can use or refer you to. For example: – improving physical activity and nutrition, which is a crucial part of physical and mental health
– Songwriting and music use your creativity
– Playing sports and games help to create high-performance states
– Meditation, hypnotherapy and Neuro-Linguistic Programming (NLP).

Of course, if you were interested in talking therapies, we could refer you to counselling. There is something for everyone!

Where do the sessions take place?

This is discussed on the initial assessment and depends on where you are. You can do phone sessions, zoom video calls, meet in person in the community, meet down the park, in a café, wherever you and the Wellbeing worker decide.

Are the sessions confidential?

Yes, all data is confidential unless you consent for it to be shared. This would be discussed in more detail with the Wellbeing Worker

Am I able to speak to a female or male-only?

Yes. The referral form on the website will give you the option to speak to a male or female or to say if you don’t mind. You may get to see someone sooner if you choose ‘don’t mind’.

Can I refer myself for support, or does someone have to refer me?
You can refer yourself, just head to the website and allow about 15 minutes to complete the form.

How long will it take for the Headwize Service to get back to me once I’ve sent the referral form?

Headwize aims to get back to you within five days for your initial assessment, and because Headwize is comprised of 4 different organisations working together, the partners will fast track our clients as soon as we send them.

What are the hours of the service?

The service generally runs from 9 am-5 pm but will operate outside of those hours if you work during those times.

I have more questions. How can I contact the Headwize Mental Health and Wellbeing Team?

The best way to contact Headwize is by email. The email address is headwize@tuntum.co.uk. You can also go to the website to get more information about the service at www.headwize.org