Anti Social Behaviour

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Anti-social behaviour is a problem that can seriously affect our customers' quality of life.

There is no precise definition of anti-social behaviour in housing. Broadly, it is acting in a way that causes or is likely to cause harassment, alarm or distress. To be considered as anti-social behaviour, the behaviour must be persistent.

We take an uncompromising stance when we tackle anti-social behaviour. This means we will not allow any acts to take place where our tenants and residents can't enjoy peace and quiet in their own home and feel safe and secure in the area they live. We believe people have a right to enjoy life in their own way as long as they do not affect the lives of those living and working around them.

Anti-social behaviour can range from serious acts of violence and harassment, to more everyday incidents such a noise nuisance or vandalism of the estate or local area and may or may not amount to a criminal act.

Anti-social behaviour can include:

• intimidation of neighbours and others through threats or actual violence

• harassment, including racial harassment

• verbal abuse

• homophobic behaviour

• systematic bullying of children in public recreation grounds, on the way to school or even on school grounds, if normal school disciplinary procedures do not stop the behaviour

• abusive behaviour aimed at causing distress or fear to certain people, for example, elderly or disabled people

• noise

• dumping rubbish

• animal nuisance, including dog fouling

• vandalism, property damage and graffiti.

If you feel that you are experiencing anti-social behaviour please report it to our Customer Service Team on 0115 9166 066 who will deal with your report as quickly as possible.