Refugee Futures

Refugee Futures is a floating support service for refugees and their families within the City of Nottingham. The service comprises of a consortium of three well-known local agencies, who between them offer a wealth of experience in meeting the needs of refugees.

Tuntum, Nottingham & Nottinghamshire Refugee Forum (NNRF) and Co-operative Community Action (CCA) have combined their significant skills and services to secure a three-year Supporting People contract.

Tuntum is the lead agency and all referrals are managed via the Central Access point (CAP) based at 83 Beech Avenue.

All referrals should be made to the CAP. 

We will then collect the necessary information to make an assessment of the support needed, and allocate the case within the consortium to the most appropriate team based on capacity and expertise.

We offer support in the following areas:

•  Finding and securing permanent accommodation.

• Support in sustaining tenancies.

• Setting up utilities.

• Applying for and maximising benefits.

• Accessing furniture

• Budgeting.

• Accessing local health services, including sign posting for specialist services.

• Education, Training and Employment to include children and adults.

• Social inclusion such as accessing local community groups and activities.

• Interpreting and translation services, via phone, face to face and written translation of all printed material.

• Supporting service users to engage in the service user focus group to ensure the service constantly reflects the needs of the current cultures of refugees across Nottingham city.

• Support is available to service users for an average of 6 months.

All referrals should be sent to:

Central Access Point

83 Beech Avenue

New Basford

Nottingham

NG7 7LR

Telephone: 0115 978 4588

Fax: 0115 9791592

E-mail: Refugeefutures@tuntum.co.uk