Latest News



Easter bank holiday closure

28th March 2024

From 5 pm on Thursday 28th March, to 9 am on Tuesday 2nd April, we’re providing tenants with a 24-hour emergency repairs service only.  Our out-of-hours emergency repair number is 0115 746 9664. You can find the definition of an emergency repair by clicking here. If your repair isn’t urgent, please contact
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‘Make things right’ campaign launched

13th February 2024

Social Housing Issue? Know your rights, know how to complain. Everyone deserves a home that is safe, secure, and well maintained. If you live in social housing, your landlord is responsible to fixing issues, including damp and mould, leaks, broken locks or changes you need to your home if you’re
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Office closed for staff training – 30th January

26th January 2024

On Tuesday 30th January 2024, all Tuntum staff will be attending a training session between 9.30 am and 2.15 pm. Our offices will be closed. Phone messages will be taken during this period and emergencies will be escalated. If you can, please call us after 2.15pm. You can email us
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Come and meet our CEO

12th December 2023

Charmaine Simei, the new CEO of Tuntum, would like to get to know Tuntum’s customers. In an article in the Autumn/Winter issue of Engage, our tenant newsletter, she said, “My priority is getting to know the Associations; hearing the customer’s voice is essential to that picture.” In line with that,
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Christmas working hours

12th December 2023

Please note that our offices will be closed from 5pm on Friday 22nd December until 9am on January 2nd 2024. Staff will be working from home and available on 0115 916 6066 and by email at the following times. Monday 25th December | Closed bank holiday Tuesday 26th December |
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Engage – Autumn/Winter issue out now!

1st December 2023

The Autumn/Winter issue features information on our Christmas working hours, the annual repport to tenants, our new CEO, Black History Month, a vacancy on the board for tenants, how to make a complaint, what to do about damp and mould and much more. You can read the Autumn/Winter edition of
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Black History Month learning

27th October 2023

Staff at Tuntum came together for a Lunch & Learn Session (pictured below) to celebrate Black History Month. In the UK, Black History Month happens every October. It gives everyone the opportunity to share, celebrate and understand the impact of black heritage and culture. Tuntum was set up over 35
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Happy 100th Birthday Patrick!

20th October 2023

Today, we celebrated the 100th birthday of one of our tenants, Patrick, with a party. Patrick has lived at Lyn Gilzean Court in St Ann’s for 26 years since he had to leave his home on the island of Montserrat behind due to the eruption of Volcano Soufriere in 1995,
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Office closed for staff training – 18th October

12th October 2023

On Wednesday 18th October 2023, all Tuntum staff will be attending a training session between 9.00 am and 1.00 pm. Our offices will be closed. Phone messages will be taken during this period and emergencies will be escalated. If you can, please call us after 1pm. You can email us
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Your Vote Matters

6th October 2023

Nottingham City Council is encouraging all eligible Black, Asian and Minority Ethnic citizens to register to vote. Electoral Commission research has found that nationally a lower percentage of people from  Black Asian or other Ethnic Minority backgrounds are registered to vote, than the percentage of  White people who are registered.
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