How to tell us how we are doing?

We are committed to providing high quality services and we would like your help in knowing how well we are doing.  If you have been pleased by the quality of the service you have received from any team or individual, please show your appreciation by completing this form and we will pass on your comment.

If, on the other hand, you have been dissatisfied in any way, please tell us. We will contact you and let you know what action we propose to take.

To enable us to more effectively listen to your views and feedback, we have introduced this clear, concise and easily accessible policy for dealing with enquires, comments, complaints or compliments. The policy is contained within the Customer Care Procedure.

You can download a Comments, Complaints and Compliments Form to complete to tell us how we are doing and email it back to admin@tuntum.co.uk or call us on 0115 9166 066.