Mutual exchanges

Carrying out an exchange is one of the ways you can find a home. Demand for social housing is very high and a mutual exchange is a good way to find a move instead of waiting for what could be a long time for a move to an empty home.

Who can do an exchange?

Any tenant of Tuntum or another social landlord can carry out a mutual exchange. Permission from both landlords is needed before a move can take place. All parties in the exchange have to be secure tenants unless they are housing association tenants who may either be secure tenants or assured tenants. Introductory tenants cannot exchange.

Assured short-hold tenants have different rights from secure or introductory tenants. You need to know what type of tenancy you have before you apply for an exchange.

How do I find someone to exchange with?

Take a look on the Homeswapper website where you can search for properties to exchange with. As a Tuntum tenant you can register for FREE on the Homeswapper website.

How long do my details stay on the database?

Your details will stay on the system for three months from the date you register, after that date you will have to register again.

Where do I get a form from?

You and your exchange partner(s) need to get written permission from both your landlord(s) which you can request by telephoning the Customer Service Team on 0115 9166 066. You will be sent a form to fill in which all parties need to fill with details of the person they want to exchange with.

What do I have to check?

• that the condition of the property you want to exchange to is satisfactory. We will not do any re-decorating if it is bad, only normal repairs

• what repairs you need to do or if the current tenant will do them

• the amount of rent

• the type of tenancy (assured tenants can't buy their home)

• that you are aware of the tenancy conditions

• why the other person wants to move

For more information

Please telephone Tuntum on 0115 9166 066.