If you are passionate about helping others, have a gift for customer service, are keen to learn new skills, and want to build a long and rewarding career, then come and join the Tuntum team!
At Tuntum we offer a professional yet relaxed and friendly working environment. We recognise the importance of a healthy work/life balance and offer an extensive benefits package.
Join us and you’ll be part of a friendly, sociable team that really enjoys their work. You’ll benefit from training opportunities that help you achieve your individual career goals. And, most important of all, you’ll be making a genuine difference to your local community!
Current job vacancies:
Reports to: Senior Accommodation Officer
Hours of work: As required
Place of work: Any Tuntum site
AIMS OF THE POST
To carry out work, in accordance with Tuntum’s procedures, practices and Health & Safety Regulations to ensure a high standard of cleanliness and hygiene are maintained within our buildings and projects.
Please download and complete the following forms and return to firstname.lastname@example.org
Alternatively, you can post your application to Lynsey Baum, HR Administrator, Tuntum Housing Association, 90 Beech Avenue, New Basford, Nottingham NG7 7LW.
Please mark your application with: ‘Relief Cleaner’
Reports to: Customer Services Manager
Hours of work: 37hrs per week (full-time)
Place of work: Tuntum Housing Association, New Basford
The post holder will act as first point of contact for all enquiries and work with the team to ensure a responsive and friendly ‘one-stop shop’ for customer queries and support.
Key responsibilities include responding to customers face-to-face, over the phone, and via email, general administration, working with SDM housing software, working with the Maintenance Department to log repairs, and processing customer payments.
The successful candidate must have a good standard of education evidenced by NVQ Level 4 or equivalent, plus experience working in a customer-facing role.
Good communication skills, a proven ability to manage workloads and prioritise tasks, and the ability to work effectively both on their own and part of a team are also essential.
This is a full-time (37 hours), permanent position working Monday – Friday.
Informal enquiries may be addressed to Debbie Lambert, Customer Services Manager – email@example.com / 0115 916 6066.
HOW TO APPLY
To apply for the post, please complete the following forms and send to firstname.lastname@example.org or post to HR, Tuntum Housing Association, 90 Beech Avenue, Nottingham NG7 7LW
Closing date: 5pm, Wednesday 22 November 2017
We work with universities and other organisations to offer work experience placements, internships and apprenticeships – if you’re interested in a placement with us or would like to know more, please contact Lynsey on 0115 916 6089 or email@example.com.